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Testimonials

Several "course evaluation" comments from the Deutsche Bank programs:


From Cash Management Implementation Manager, Deutsche Bank, Frankfurt:
"By the end of the PM course, it had definitely proved a positive experience and in so many more factors than just project management; I believe more in myself and hope that this awareness will continue back in the office."


"The PM course was given in a very understandable, clear and interesting way which kept me focused during the entire session; I felt very comfortable and would recommend it to my colleagues."


"Success factors used for these projects can be used by all project stakeholders; I have gained a broader understanding of the whole project process and learned a great deal about communication (very important), risk and barriers to change. I know these success factors can be applied to our private lives!"


"Using this project methodology makes it clear to me how new product implementation efforts are really implementation projects."


"PM course should be given to all groups (sales, operations, IT), not just product and project managers."


"...the combination of presentations, stories, group discussions, exercises and cases made the program an interesting and very lively one; in terms of content, the program was well-balanced and comprehensive; all in, very helpful for anyone who is not proficient in project management."


"...a good mix of concepts and reality; attendees were encouraged to participate; there were valuable lessons for those experienced in PM as well as a good foundation for those who are new to it..."


"...provided useful tools to create an effective business plan, business requirements, etc. and stressed the importance of proper planning and forward thinking..."



From Citibank project managers and product managers:


"I found the PM exploration a great experience as it comes just two weeks ahead of my project kick-off. I now know exactly what I need to ask and define in the kick-off meeting."


"...the PM Course was delivered by a facilitator who has actually managed large projects, not just a teacher who knows the course material."


"This course was excellent! Now we need to get the senior managers to understand the importance of a good project manager."


"I have attended many courses in my 10 years with the company, but this was by far the most organized, enjoyable and rewarding. The content was directly relevant to my position and was presented in a clear and logical manner. It was extremely helpful to hear the ideas and concerns expressed by my fellow classmates. The learning not only occurred in the classroom, but at break-outs, meals and in the hall. I will certainly recommend this program to others. I appreciate the high energy of the facilitator."


"This was a week well spent!"



From Royal Sun & Alliance:


"...the team came to the engagement fully prepared, clearly understanding our business strategy and the goals of the engagement, which enabled productivity on the first day..."


"...through the high energy and a diligent effort, we a chieved the goals of the engagement..."


"The proposed PM framework will serve as the enterprise model for all other project management endeavors. Our experience was positive and successful. The team was intelligent, professionally skilled and dedicated to client satisfaction." 



Testimonials re. Coaching:


As of a few weeks ago, I completed the bi-monthly discussions I had scheduled with Don Gardner.  In the sessions, Don and I talked about the principles of management, techniques for dealing with obstacles and challenges in the job, and went through a lot of evaluation – of myself, the people on my team, and the people I report to.  This is really the first time I’ve gotten to sit down and write to you about it, and I wanted to give you some feedback on this process as it’s clearly an investment on the part of R&D to have new team leads go through this process.

I really feel that the meetings were very useful, particularly given the fact that this was my first time in a management position.  The class Leading a Technical Team [taught by Don], which I took a while back, definitely taught me  fair amount, however, having the meetings with Don over a long period of time, during which I was facing various leadership issues was invaluable.  The setting also contributed to it being helpful.   One-on-one meetings with someone completely outside my hierarchy are a considerably different experience than a classroom setting.
This intimate setting really forced me to talk about the issues I was facing as a new TL, and to have a period of time every month that was specifically set aside for addressing these issues.  I find that the day to day of a team leader’s job can tend towards the reactive and technical.  Having the regular meetings with Don allowed me a venue in which I could (and in fact had to) think and discuss the managerial portions of the job.  It also helped me to understand the importance of taking the time to address those things.
The discussions with Don also really pushed me to do continual self evaluation of the areas I feel I need some improvement.  In talking with him over the months, I realized that for me, pushing forward in the areas where I could be doing better is really where the job lives – being able and willing to push back, and in being more engaged with my team and with my business sponsors.

As of a few weeks ago, I completed the bi-monthly discussions I had scheduled with Don Gardner.  In the sessions, Don and I talked about the principles of management, techniques for dealing with obstacles and challenges in the job, and went through a lot of evaluation – of myself, the people on my team, and the people I report to.  This is really the first time I’ve gotten to sit down and write to you about it, and I wanted to give you some feedback on this process as it’s clearly an investment on the part of R&D to have new team leads go through this process.


I really feel that the meetings were very useful, particularly given the fact that this was my first time in a management position.  The class Leading a Technical Team [taught by Don], which I took a while back, definitely taught me  fair amount, however, having the meetings with Don over a long period of time, during which I was facing various leadership issues was invaluable.  The setting also contributed to it being helpful.  One-on-one meetings with someone completely outside my hierarchy are a considerably different experience than a classroom setting.


This intimate setting really forced me to talk about the issues I was facing as a new TL, and to have a period of time every month that was specifically set aside for addressing these issues.  I find that the day to day of a team leader’s job can tend towards the reactive and technical.  Having the regular meetings with Don allowed me a venue in which I could (and in fact had to) think and discuss the managerial portions of the job.  It also helped me to understand the importance of taking the time to address those things.


The discussions with Don also really pushed me to do continual self evaluation of the areas I feel I need some improvement.  In talking with him over the months, I realized that for me, pushing forward in the areas where I could be doing better is really where the job lives – being able and willing to push back, and in being more engaged with my team and with my business sponsors. -- KB


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Just wanted to send a quick note with regards to the mentoring sessions I just completed with Don Gardner.  This wasn’t the first time I’ve worked with Don, as we worked together on a project a while back where we were putting the PMO best practices into use.  As was the case back then, this experience has been very helpful to me in identifying what I need to do to improve in my new role and in setting goals for myself.


It’s not always easy to take some time to step back and really look at where we are in our careers and what we need to do to take a step forward or at least be the best we can be where we are.  But having that hour every couple of weeks to discuss with someone who’s been through it and can provide guidance has been invaluable.  In our environment, with the time crunch we are typically working under, it’s sometimes tough to implement best practices, whether as a developer, project manger, or team leader.  However, just having a good sense of what these practices are serves to put you on the right path to being successful.


Thank you for giving me the opportunity to work with Don again.  I would definitely recommend the experience for any new team leaders. -- AC 

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Just wanted to let you know how useful I’ve found the series of personal coaching sessions with Don Gardner that I recently completed.  Don has helped me overcome some obstacles I was facing with the non-operational parts of the management/leadership role.  I have noticed an improvement in my ability to address this stuff with the team – how to talk about these issues and how to come up with workable solutions.  I thin this is due to having a forum to discuss these principles without distraction, and also to the quality of Don’s practical advice and examples.  I’d welcome any other development opportunities in this area. -- JS

 

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I’m just writing to say thank you for arranging the calls with Don Gardner.  I found them very useful practically and I also think that the scheme shows real commitment to employee development.  Friends working in other organizations have been very impressed to hear that I had 1-to-1 team leadership mentoring – which obviously puts the company in a very good light. -- IA

 

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I had my last session with Don Gardner last week.  Here’s some feedback about his team lead coaching program.


First of all, I think it is great that this company provides this kind of coaching.  I had nothing like that when I was promoted manger and senior manger at [another company] and it would have been useful.


Don was helpful in making me ask myself the right questions, at a time when I was struggling to get my team up to speed and productive with our systems.  He forced me to take a step back and think about goals and expectations, which is difficult to do by yourself when you have a hundred urgent things to take care of.  He also gave me good advice about how to communicate with some people in my tea m, and how to organize the knowledge transfer that was needed.  Overall it was very positive. Thank you. -- PG

 


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